Privacy Policy - The Porteno Group
Last Updated: 11/09/2023
The website www.porteno.com.au (“Website”) is owned and operated by Porteno Pty Ltd, Australian ABN 91 136 400 907, whose registered office is 50 Holt Street, Surry Hills, NSW Australia 2010.
We are committed to complying with the National Privacy Principles (NPPs) as set out in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information. You can obtain a copy of the Australian Privacy Principles from The Office of the Federal Privacy Commissioner's website at https://www.oaic.gov.au/privacy/australian-privacy-principles
Furthermore, we adhere to other Australian regulations, such as the Do Not Call Register Act 2006 and Spam Act 2003.
Privacy Policy
The Porteno Group is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we collect from you. By visiting our website and using our services, you consent to the practices described in this policy.
1. Collection of Personal Information
We collect the following types of personal information:
Name: When you make reservations or sign up for newsletters, we may collect your name.
Contact Details: This includes your email address, postal address, and telephone number.
Reservation Details: Information related to your restaurant reservations, such as date, time, and location.
Other Information: We may collect additional information you voluntarily provide or that is requested on our website.
2. Use of Personal Information
We use your personal information for the following purposes:
To communicate with you about reservations, updates, and promotional materials.
To enhance our services, including website development.
For internal record keeping and market research.
For marketing and direct marketing purposes.
To run competitions or offer benefits to you.
To send you promotional information about third parties that we believe may interest you.
3. Disclosure of Personal Information
We may disclose your personal information to:
Third parties who assist us in providing information, products, services, or direct marketing to you.
Credit reporting agencies and authorities in case of non-payment for our services.
Courts, regulatory authorities, or law enforcement officers as required by law.
Some of these third parties may be located outside of Australia, but they are bound by this Privacy Policy.
4. Your Rights and Controlling Your Personal Information
Choice and Consent: Providing personal information is optional, but necessary for certain services. You consent to the terms of this Privacy Policy when providing your information.
Restrict: You can choose to restrict the collection or use of your personal information.
Access: You may request details of personal information we hold about you, as permitted by law.
Correction: If your information is inaccurate, incomplete, or outdated, please contact us to correct it.
Complaints: If you believe we have breached privacy principles, contact us with details of the breach.
Unsubscribe: To unsubscribe from our email list or opt out of communications, please contact us at accounts@porteno.com.au.
5. Storage and Security
We employ physical, electronic, and managerial procedures to protect your information from misuse, loss, unauthorized access, and disclosure. However, we cannot guarantee the security of information transmitted over the Internet.
6. Cookies & Web Beacons
We may use cookies and web beacons to improve your browsing experience. Cookies do not reveal your email or personally identifiable information unless you choose to provide it. Web beacons help us monitor user behavior on our website.
7. Links to Other Websites
Our website may contain links to external websites. We are not responsible for their privacy practices and policies.
8. Amendments
This Privacy Policy may be updated periodically, and your continued use of our website implies acceptance of these changes. Please review this policy regularly.
What would happen if we did not collect your personal information?
Without your personal information, we may not be able to process your application or request or provide you with some or all of our products and services.
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